We write to share insights and inspiration for people who want to be ready and capable in the future of work.  In being workers of the 21st century, we explore the things that make us human in an age of advancing technology: learning, changing, designing and creating.

Team Questo


  • A principles-based approach to designing change

    Posted on February 13, 2018.

    Many times peers or potential employers/clients ask ‘what change management methodology do you follow‘? I’ve never heard anybody ask: ‘what are the beliefs you hold about change and what values do you apply when doing change‘? Maybe there is an assumption that a methodology is an encapsulation of beliefs and values. I speculate it’s a context […]

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  • Practical action for self-care in your workscape

    Posted on December 1, 2017.

    Last month I introduced the concept of self-care at work, more specifically as a change practitioner. (Read the post here). But whilst not everyone is a professional change practitioner, any person can implement self-care practices into their own workscapes. For a quick refresher on why self-care is such an important area, and consequently why I have […]

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  • Warning: Human activity underway – self-care needed

    Posted on November 13, 2017.

    When you have a role that puts you right in the midst of human reactions, you are at risk of personal harm. It’s a risk that can be mitigated or managed with good habits and practices of self-care. Let me boldly say – if you can’t, and don’t, care for yourself, you really should not […]

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  • Compassion: Activating heart in the workscape

    Posted on October 12, 2017.

    Let’s talk more about compassion in our workscapes. We must bring love out of the corporate closet. ~John Mackey, CEO, Whole Foods From Gallup’s research on leadership from a follower’s perspective (c. 2006), four key themes or basic needs of followers emerged. Trust, Compassion, Stability and Hope. [I talked about these four needs from change leadership […]

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  • Are we talking about the same thing? A typology for change

    Posted on September 11, 2017.

    I’m noticing a lot, that ‘change’ is talked about as if it’s a singular thing. I’m sure you’ve heard statements like these: “Nobody likes change.” “People resist change.” “People don’t change.” [Putting aside the fact that “people” isn’t a universal constant – my undergrad philosophy and semantics professor would have a field day challenging such […]

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