Reimagine learning with expert-led design

Great learning isn’t just about delivering content—it’s about creating an experience that engages, challenges, and transforms. At Questo, we don’t just tweak training programs; we design learning experiences that truly work!

Whether you need to create a new learning program or modernise an existing one, our expert-led design services ensure that the learning programs you deliver are not only effective but also engaging, structured, and built for real impact.

We offer two tailored design services to meet your needs.

A table top with many origami paper cranes in different stages of progress

Learning Experience Architecture

From concept to blueprint – designing a new learning experience from the ground up!

Learning Experience Uplift

Modernising and enhancing a whole or part of an existing learning program to engage today’s learners!

Learning Experience Architecture Service

Creating a learning program isn’t just about writing content. It’s about designing an experience that is structured, engaging, and aligned with learner and business goals.

Questo acts as the architect of your learning experience, providing a structured design blueprint so you or your team can build all aspects of the learning program with confidence.

What we do

  • Define the structure, content flow, and learning interactions
  • Apply adult learning principles for maximum engagement and retention
  • Specify facilitator and learner resources (but not develop them)
  • Provide expert oversight to ensure all the pieces come together into an elegant whole

Who this is for

  • Businesses launching new learning programs
  • Experts who need to structure knowledge into a learning format
  • Organisations expending their learning and development offerings

Packages and pricing

Quick Clarity Session

2-hour design session to shape a learning idea into a high level design concept

$750 (AUD excl GST)

Macro Design Workshop

Series of three 2-hour design workshops to translate a high level design concept into a blueprint to use in developing program components

$2,500 (AUD, excl GST)

End-to-End Learning Design Service

Comprehensive, expert-led learning design process that takes you from concept to implementation with oversight of the development of all program components. These are the factors that help us estimate the scope of work.

Price on Application

Learning Experience Uplift Service

Many training programs rely on information-heavy delivery rather than facilitated, learner-driven experiences. The result? Participants tune out, engagement drops, and learning doesn’t stick.

Our Learning Experience Uplift service takes what you already have and reimagines it for better engagement, participation, and real-world application.

This could be as simple as introducing an interactive learning activity, redeveloping a learning resource or as significant as redesigning a full learning program structure—all based on proven adult learning principles.

What we do

  • Assess your current training and identify ways to make it more engaging
  • Introduce learner-driven, interactive elements
  • Help transition from passive training to active learning
  • Provide hands-on support to make and implement your changes

Who this is for

  • Businesses, teams, and experts with traditional training that needs a modern approach
  • Learning designers who want to introduce better facilitation methods
  • Organisations that want to engage learners more deeply

Packages and pricing

Quick Clarity Session

2-hour high level review of one learning program with recommendations of changes to make

$750 (AUD, excl GST)

Deep Dive Focus

1-hour discovery and 2-hour redesign and development workshop on a key part of your learning program to get you ready to implement your changes

$1,250 (AUD, excl GST)

Learning Design Sprint

20 hours of expert redesign work to elevate multiple components of an existing learning program

$5,000 (AUD, excl GST)

Why work with Questo?

Expert-led learning design 

We don’t just give generic advice. Our structured, human-centred design approach ensures your learning drives real impact.

We’ve even created our own innovative tools like Learning Event Canvas.


Effective, high-value guidance

In a short time, we deliver clarity, direction, and structure, giving you what you need to build or refine your learning experience.

Here’s some  examples of a learning activities we created.

Proven results

We’ve helped businesses transform their training, making learning more engaging, effective, and aligned with strategic goals.

Read about a Case Study (PDF) where Helen applied a full design process to great effect for the business, the instructors and the learners. 

Client testimonials

Don’t take our word for it – here’s what some our clients say:

Helen, you’re an absolute legend! I am incredibly impressed with the outcome of our work together! You changed the game for me as you helped me to create some beautiful programs that were able to connect with the groups and really resonated with them.

I have used some of the ideas we talked about and brought them into other programs I deliver, and it’s really improved the dynamics of the groups. Every person now finds their way to participate and engage in the learning, and even the most naturally quiet ones are finding their voice and being heard. It’s like watching magic happen.

Julie Gillespie

Mental Wellbeing Trainer

Your approach to learning design is brilliant. In many ways it has helped me reflect on my own learning and development practice. Your depth and nuance is an art. I have been blessed to be able to observe and learn from you.

I also participated in your Masterclass of Learning Facilitation. You crafted and held an inviting learning space. The title of the program belies the depth and value of the content and your facilitation wisdom. Meeting, laughing and learning with this amazing group was an prime example of the fantastic learning experiences you create. You certainly walk the talk!


Brad Adriaanse

L&D Practitioner

The high quality guidance and expertise provided by Helen has been far reaching and integral to our organisation building its product coaching function. Helen was engaged to guide us through a learning design exercise and she did so with commitment, expert advice, patience and good humour. Given that our organisation was going through a transformative period of change, she also helped us build the skills and knowledge to begin developing organisational capabilities around learning and presentation. The value that Helen added to our development was significant and is still being realised.

Rachelle Gold

Head of Product Coaching, Capsifi